Bilingual Customer Service Representatives (Call Center)

글쓴이: Wollborg/Michelson  |  등록일: 06.19.2017 11:58:17  |  조회수: 34
지역
Rancho Cordova, Ca 
직종
서비스직 
연락처
katalig@wmjobs.com or 916-426-8888 
Wollborg Michelson Recruiting is currently looking for Bilingual (Korean) Speaking Call Center

Position: Bilingual Customer Service Representatives (Call Center)
Bilingual: ENGLISH/KOREAN
Location: Rancho Cordova, CA
Compensation: DOE

Representatives for a large Healthcare organization in Rancho Cordova, CA.
• Customer Service경험자 우대  
• Bilingual (영어, 한국어) 가능하신 분  
• Data Entry등 기본 컴퓨터 가능하신 분 
• 미국내 합법적 취업이 가능하신 분  
• 고등학력/동등자격 소지자 

Position Overview:
•Responds to customer phone inquiries in a prompt, courteous and concise manner.
•Provides callers with an unbiased information to assist customers with application and eligibility requirements.
•Accesses, reads, and interprets customers and provider data elements within customer’s application.
•Performs accurately on all data entry functions to reflect customer activity/transactions.
•Answers customer questions and assists in problem resolution.
•Assists customers in the enrollment process.
•Documents all customer encounters in clear and concise logs.

Experience/Education:
•High school diploma, GED, or equivalent certification; other combinations of education and experience will be considered.
•Background in health care, human services, or customer service.
•Experience in data entry and call centers
•Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.
•Excellent organizational, interpersonal, written, and verbal communication skills.
•Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
•Ability to successfully execute many complex tasks simultaneously.

How to Apply?
You can send an updated resume to us in MS Word format to katalig@wmjobs.com.
You may also call our office at 916-426-8888 and speak with our Recruiters.

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